Privacy Policy

Last updated: October 2026

At O'Neill Art, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by O'Neill Art and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via our website contact form.

1. Information We Collect

We collect personal information that you provide directly to us when you interact with our website. This includes:

Contact Information: Your name, billing address, shipping address, and email address.
Payment Details: Transaction information necessary to process your payment (processed securely through our payment gateway; we do not store your raw card details).
Communication Data: Any information you provide when you fill out our website contact form.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Process, fulfill, and ship your art orders (in line with our Shipping Policy).
Communicate with you directly for customer service, to provide you with updates relating to your order, and for marketing purposes.
Send you updates regarding custom commissions or new collections if you have opted in.
Find and prevent fraud.

3. Sharing Your Personal Information

We do not sell your personal data. We only share your information with trusted third parties to help us use your personal information as described above. For example:

Shipping Carriers: We share your name, shipping address, and contact details with our chosen courier services to deliver your artwork.
Payment Processors: We use secure third-party payment gateways to handle checkout transactions safely.
Website Analytics: We may use tools to help us understand how our customers use the site.

4. Cookies and Web Beacons

Like any other website, O'Neill Art uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

5. Your Data Protection Rights

Depending on your location, you have rights regarding your personal data. This typically includes:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to object/restrict processing: You have the right to object to or restrict our processing of your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please reach out to us.

6. Security

We take the security of your data seriously and implement reasonable standard measures to protect it, especially during the checkout and ordering process.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our website contact form.